SHIPPING

Please anticipate longer than usual shipping times due to current carrier delays and necessary safety measures implemented by our delivery partners. The creme + cocoa collection team is working diligently to ensure you receive your new pieces as soon as possible. For more information, please visit canadapost.ca. We appreciate your patience.

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All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

Orders placed on Friday after 3:00 PM or on weekends and holidays will be shipped on Monday or the following business day.

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DOMESTIC SHIPPING RATES AND ESTIMATES

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Shipping charges for your order will be calculated and displayed at checkout. 

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Shipping is free Canada-wide on all orders over $150.00 CAD (before applicable taxes).

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Estimated delivery time: 

Regular Parcel: 1-9 business days

Xpresspost:1-3 business days 

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INTERNATIONAL SHIPPING RATES AND ESTIMATES

 

Currently shipping to U.S. only. 

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Estimated delivery time: 4-7 business days (Expedited)

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All shipments to the U.S. are final sale due to duty and brokerage impediments. 

REFUNDS, RETURNS, AND EXCHANGES

 

Please refer to our Return Policy for information on refunds, returns and exchnages.